Contact & referrals
Tell us what is happening and what help is needed
Clients, families, case managers, support coordinators and health professionals are welcome to contact us. A short, specific description helps us identify the right starting point.
Contact Recovery at Home
Phone: 1300 984 963
Email: info@recoveryathome.com.au
Based in Melbourne, Victoria. Home-visit availability is confirmed by suburb.
For a new enquiry
- Who needs help and where they live
- The main functional problem or recent change
- The service or assessment being requested, if known
- Preferred language and communication needs
- Funding pathway and referrer details
What happens next
We review the request, clarify any essential clinical or funding information and advise whether we have a suitable clinician and route. Where we are not the right service, we will say so clearly rather than delay appropriate care.
Urgent care
Recovery at Home is not an emergency service. For a medical emergency or immediate danger, call 000. Do not use email for urgent or time-critical clinical concerns.
Not sure this is the right starting point?
Describe the problem. We will help identify the most useful assessment.